Professional Services & Staffing · Kforce's QA Automation Across the Modernization Portfolio: One Framework, Every Platform
Kforce's QA Automation Across the Modernization Portfolio: One Framework, Every Platform
One automated testing framework spanning an entire multi-platform modernization program
The Client · Kforce is a professional staffing and consulting firm providing technology, finance, and accounting talent and solutions
Overview
Kforce is midway through an enterprise modernization program, a multi-year replacement of its legacy recruiting and business systems with a modern, integrated platform. It engaged Taller to lead the QA-automation discipline across that program.
The Problem
The firm ran on multiple legacy systems (recruiting, employee, and business processes split across separate workflows), creating manual effort, duplicated data, and limited visibility across the organization. Keeping the legacy systems in sync was itself a cost center: a failing integration strategy drove error rates, the systems were expensive to maintain, and the people who could work on them were increasingly hard to find. Left unsolved, the cost and fragility of the legacy estate would have kept compounding.
The Solution
Throughout the firm's move onto its Dynamics 365 CRM platform with Azure-native integrations and event-driven components, Taller led the QA-automation discipline across projects. The team (five SDETs under a Taller lead) built an automation framework with a CI/CD strategy in Azure DevOps, running scripts in parallel and working closely with DevOps; migrated the framework from Selenium to Playwright, porting the existing code, a decision that changed the program's trajectory; figured out how to connect directly to Workday WebServices, saving significant time validating integrations; introduced load testing; and validated APIs with Postman across scenarios spanning multiple platforms.
The Impact
Quality assurance now spans the whole modernization portfolio through one automated framework, parallelized in CI/CD, covering the breadth of scenarios the multi-platform migration generates, with integration validation accelerated by the direct Workday WebServices connection. The client consistently expresses a high level of satisfaction with the quality, professionalism, and value delivered.
